Information supplied in accordance with the general code of conduct for authorised financial services providers and representatives

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The FX Desk (Proprietary) Limited (“The FX Desk”)

(Registration number 2015/155604/07)

Physical address: No. 9, 5th Street, Linden, Johannesburg, 2195
Postal address: Postnet Suite 50, Private Bag X7, Parkview, 2122
Telephone number: 011 782 3776
Fax number: 011 888 8396
Mobile number: 083 701 6196
E-mail: ian@thefxdesk.co.za
Website:  www.thefxdesk.co.za

  1. The FX Desk is a registered Financial Services Provider (“FSP”) under the Financial Advisory and Intermediary Services Act, No 37 of 2002 (FSP No: 46920).
  2. The FX Desk will respond to written complaints addressed to Johan van Wyk as the contact person. Complaints should be submitted to the above address. Should your complaint not be resolved satisfactorily, you have the right to submit any complaints to the Ombud for Financial Services Providers who can be contacted at:

FAIS Ombud                  tel no:012-470-9080/99
P.O. Box 74571              fax: 012-348-3447
Lynnwood Ridge
0040

  1. The FX Desk’s compliance officer is:

Financial Services Compliance CC t/a Compliance Consulting

FSB No: CO 325
Compliance Officer: Greta Maritz
Telephone number: (011) 486 0729
Fax number: (011) 646 1587
E-mail:  info@complianceconsulting.co.za
Website:  www.complianceconsulting.co.za

  1. The FX Desk is authorized to provide advisory and intermediary services in regards to the following financial products in Category 1 of the FAIS Act:
  • Long-term Insurance: Category A, B1, B2 & C
  • Short-term Insurance: Personal lines
  • Pension Fund Benefits: Retail & other
  • Securities and Instruments:
  • Shares, Bonds & Money Market instruments;
  • Debentures & securitised debt; and
  • Warrants & derivative instruments.
  • Participatory interests in Collective Investment Schemes
  • Deposits as defined in the Banks Act – exceeding 12 months & 12 months or less.
  1. The FX Desk holds professional indemnity and fidelity insurance.
  2. Information disclosed to The FX Desk or any of its authorized representatives in their professional capacity will be treated as confidential unless written consent is obtained to disclose such information, or the disclosure of such information is required in the public interest or under a particular law.
  3. We remind you that all material facts must be accurate and properly disclosed to The FX Desk.
  4. The FX Desk may retain any retrocession or benefits (whether direct or indirect) including but not limited to commission, fees, interest or other remuneration arising from the placing of deposits, provided full disclosure is made to the client.
  5. In accordance with Section 51 of the Promotion of Access to Information Act No.2 of 2000, The FX Desk has compiled a Promotion of Access to Information Act Manual. The Manual will be made available on written request to the firm’s Compliance Officer.
  6. The FX Desk has implemented a Conflicts of Interest Management Policy in accordance with the General Code of Conduct issued in terms of the Financial Advisory and Intermediary Services Act, No. 37 of 2002, read together with BN 58 of 2010. The Policy will be made available on written request to the firm’s Compliance Officer.
  7. Please note that we are bound by anti-money laundering legislation which requires the reporting of suspicious and unusual transactions to the Financial Intelligence Centre.
  8. Johan Van Wyk is an employee of The FX Desk and is employed by The FX Desk to render financial services on behalf of the company. Johan van Wyk is both the Key Individual and Authorised Representatives, and The FX Desk take responsibility for his actions.